PRIVACY & COOKIE POLICY

PRIVACY POLICY

  • Webcrafted has developed this Privacy Policy to explain how we collect, use, and protect your personal information when you visit our website or use our products and services.
  • By using the site, you agree that we may collect, use, store, and share your information — including any details you provide about yourself or your children (together referred to as “your information”) — as described in this policy.
  • This means that regardless of your location, you give us permission to store and process your information internally at Webcrafted.
  • If you do not agree with this Privacy Policy, please do not share your information with us and stop using the site immediately.

1. WHAT INFORMATION DOES Webcrafted GATHER ABOUT YOU?

  • We may collect and store information about you that you provide while registering on our site, placing an order, or from other sources such as our distributors or marketing partners.
  • This information may include — but is not limited to — your name, address, phone number, details about how you use our products, your experience with them, your browsing activity on our or our distributors’ websites, domain address, and other data related to your use of our products and services (referred to as “information”).
  • We gather this information from both visitors to the site and registered users — meaning anyone who purchases our products or uses our online services.

2. HOW DOES Webcrafted USE YOUR PERSONAL INFORMATION?

The information we collect from you is handled in line with the applicable laws and regulations in India. We may use your personal details for various business-related purposes, such as:

  • Processing your orders and arranging deliveries.
  • Verifying your purchases for warranty claims or replacements.
  • Processing billing (unless an alternative payment method is used).
  • Settling payments with our service providers.
  • Responding to your requests, inquiries, or complaints, as well as other customer service needs.
  • General business tasks and internal administrative work.
  • Conducting product and market analysis to improve and promote our products and services, along with those of our group companies.
  • Contacting you (by post, email, SMS, phone, or other means) about our products, services, or carefully chosen third-party offers that we believe may interest you — unless you inform us in writing that you don’t wish to receive such communications. For clarity, marketing messages sent electronically may not include an unsubscribe option, as agreed in our Terms & Conditions.
  • Including your contact information in directories or enquiry services we or third parties operate (unless you object in writing).
  • Meeting legal, government, or regulatory obligations, or assisting with legal processes, crime or fraud prevention, detection, or investigations.
  • Running business-related tasks such as staff training, quality checks, system monitoring, testing, maintenance, or if we transfer parts of our business that you are associated with as a customer or potential customer.
  • All personal details shared with Webcrafted will remain strictly confidential. We do not sell, share, or disclose your personal information to any third party under any circumstances.
  • If you’ve shared your postal address with us, we’ll only use it to send you the information you requested. If you prefer not to receive emails from us in the future or wish to be removed from our mailing lists, please contact us by email

3. HOW DOES Webcrafted ENSURE CHILDREN’S PRIVACY?

  • Webcrafted takes special care to protect the safety and privacy of children. The Site must not be used or accessed by anyone under the age of 13. The Site also do not send email correspondence to anyone who informs Webcrafted that they are under the age of 13. Parents or guardians of children under 13 must supervise all internet activity conducted by the child.

4. TRANSFER OF YOUR INFORMATION OUTSIDE INDIA

  • Your information is not shared, transferred, or stored outside India in any manner.

5. HOW WE KEEP YOUR INFORMATION SAFE

  • Webcrafted takes appropriate measures to ensure that any personal information collected, used, or shared is stored securely and protected from unauthorized access, changes, or disclosure.
  • To stop receiving SMS, MMS, or other mobile messages, simply follow the instructions provided in the message. Likewise, every promotional email you receive from us will include details on how to unsubscribe from our mailing list.
  • If you have any concerns regarding your privacy or prefer to be completely removed from Webcrafted’s contact list, please get in touch with us by emailing us at info@Webcrafted.com.
  • Please note that it may take some time to fully process your request, so you might continue to receive messages from Webcrafted for a few weeks after submitting your opt-out request.

6. MARKETING & PROMOTIONS

  • Webcrafted may use Google Analytics tools that include Display Advertising features (like Demographics and Interest Reporting) on this website.
  • Visitors can choose to opt out of Google Analytics for Display Advertising or customize the ads they see across the Google Display Network by adjusting their preferences in Google’s Ads Settings.
  • Webcrafted may also use information from Google’s interest-based advertising or third-party data sources (such as age, gender, and interests) in combination with Google Analytics to better understand and serve its website audience.

7. THIS POLICY DOES NOT APPLY TO THE FOLLOWING SITUATIONS

  • Information collected by Webcrafted through offline methods, such as product registration cards sent by mail or details shared during phone calls with our customer support — unless we clearly state otherwise at the time of collection or combine this data with information gathered online.
  • Third-party websites operated by other companies that may link to our site or that we may link to from our Online Services. We are not responsible for the content or privacy practices of these external sites.
  • Information provided for business, employment, or work-related reasons, including details about our business partners (like retailers and distributors), personal data from artists or professionals involved in creating our products, or information from job applications submitted via the “Join Us” section of our website.

8. RETURN POLICY

  • Exclusive Sale:
    Orders placed during our Sale period are not eligible for returns.  
  • For more information, please refer to this page: WC Returns & Refunds.

9. REVISIONS & AMENDMENDS TO THIS POLICY

  • We may update this Privacy Policy occasionally. When we do, the “Last Updated” date on this page will reflect the changes and/or when they come into effect.
  • If any significant updates are made — for example, if we plan to use your personal information in a way not previously mentioned or reasonably expected — we will ask for your prior written consent before applying those changes.
  • Additionally, we may clearly highlight the new or revised sections in this Policy, post a temporary notice on our homepage or login/registration page, or mark the Policy and related links as “Updated” to draw your attention.
  • If the changes require your permission, you’ll also receive an email or other communication from us asking for your consent before we use your information differently.
  • If you do not agree to these changes, we will not apply them to your personal information — but in that case, you will need to discontinue use of the website.

COOKIE POLICY

1. COOKIE & TRACKING POLICY

  • Webcrafted wants to make your experience on this website as useful, personal, and smooth as possible. To do this, we use cookies and similar technologies that save certain details about your visit on your device.
  • We believe it’s important for you to understand what types of cookies we use and why — so that your privacy remains protected while the site stays user-friendly and helpful.
  • This Cookie Policy explains how Webcrafted collects and uses cookies. Please note: this is simply a notice about our use of cookies and privacy practices — it is not a contract or legally binding agreement.

2. DEFINITION OF COOKIES

Cookies are small data files placed on your computer’s hard drive by websites you visit to store information for various purposes.

Why do we use cookies, and how do they enhance the functionality of the Site?

  • We may use cookies and similar technologies (like web beacons) to gather non-personal information about how you use the Site and related services. This helps us to:
  • Learn what features and parts of the Site you find useful and enjoy.
  • Understand what you don’t use or find less helpful.
  • Provide a smoother, more personalized, and improved user experience — such as ensuring the Site loads properly and remains accessible.
  • Design and offer better products and services that match your interests and needs.
  • Enhance the overall performance and efficiency of the Site.
  • Save your preferences (like language, location, and preferred number of search results displayed).
  • Remember settings for optimal video playback (such as buffer sizes and screen resolution).
  • Detect misuse of the Site — for example, by recording repeated failed login attempts.
  • Track the number of visitors to our pages.
  • Measure how long each visitor stays on our pages.
  • Webcrafted may use persistent cookies to store user identification data and registration information on your device, enabling seamless recognition upon future visits and enhancing the functionality of the site. These cookies are essential for site operation and allow access to secure areas and key features. Disabling them may limit certain functionalities.
  • Most browsers allow users to manage cookie preferences, including blocking or receiving notifications before cookies are stored.
  • Please note: Our site does not currently respond to browser ‘Do Not Track’ signals.
  • Additionally, the site may use Flash cookies. You can control these via your Flash Player settings or, in some cases, through your browser settings. Restricting Flash cookies may affect your site experience.

3. EXTRA FEATURES WE USE TO IMPROVE YOUR EXPERIENCE

  • We may use Google Analytics tools that include Display Advertising features (like Demographics and Interest Reports) on this website.
  • Visitors can choose to opt out of these features or adjust the types of Google Display Network ads they see by changing their preferences in Google Ads Settings.
  • We may also combine data from Google’s interest-based advertising and third-party audience information (such as age, gender, and interests) with Google Analytics to better understand and serve our website visitors.

4. EXTERNAL THIRD-PARTY COOKIES USAGE

While visiting our site, third-party services not related to Webcrafted may also place cookies on your device. These third-party cookies function like standard cookies but originate from domains other than Webcrafted’s.

  • Please be aware that Webcrafted is not responsible for the content or practices of these external websites.
  • If you have any questions, concerns, or need help with managing or blocking cookies, feel free to contact us at info@Webcrafted.com.

Last updated: JUNE 25, 2025. You can view Webcrafted’s TERMS & CONDITIONS here.